BNI Bank Diponegoro

The security guards and staff were really helpful, kind, and patient.

Mr. security is very very helpful and the customer service is also friendly, overall is very satisfyingud83cudf08

CS and Security are very friendly and helpful in helping customers.nnWhat needs to be improved may be that the space is still small.

Service is slow and unsatisfactorynnI filed a complaint because I made a cash withdrawal at the ATM but the money did not come out, I have managed since July 19, the CS said that I would return the money to my account 14 days at the latest, but until now my money has not returned,nThere was also no response on the call,nI am very disappointed.

Please re-evaluate your hours management or whatever, because when queued cs 1-2 hours sooooooooooo ....nEven though the office hours can take care of bank affairs during recess. I queued 2 people for 1 hour.