Great Western Resort Hotel

The WORST RESORT!!!! When Checked in the first day, me and my wife we found out, in the room there still lots of woman hairs, in the balcony facing the Toll Road, lots of Cigarette leftover. When I extend with a very bad situations because we were late checkouts for 2 hours, but then they forced us to pay for sum amount of 150k IDR, the funny thing is the price through Agoda only 175k IDR. So instead of pay the late check out fee, I rather extended. After extended We go out to find food and asking to clean up the room, And it is the first experienced in the Hotel business for 30 years, The room they maked up and also clean the bath room, but not even clean the floor, the table.... My goodness! U tried to contact the Hotel Manager, Mr. OOK, but within two days of my staying I could get to him, as if he was so busy meeting but the the Hotel Elvour Occupancy maybe only 3%. The worst ever experience in the Hotel. And fyi it is not hotel, only a cluster of people own apartment and rented as a hotel. Worst Hotel staying experienced ever.

People smoking inside the Air Conditioned building, so unexplainable

The location is good but very low crowd visiting this place.

Nice place to transit and spending time with family

Average place not good as looking