Mercure Serpong Alam Sutera

This 4-star rated property is an ideal choice for staying in Alam Sutera area. Next to an upscale shopping belt and international hospital, across from a wide range of eateries offering, makes it well situated in this large and modern housing area. The hotel itself is average at best, room is considerably small for its class, facilities are standard. Staffs are very helpful. My requests were met within minutes.

Very long queue at reception only for check in.nAnd please make sure EDC machine at pool deck cafe works. Or at least prepare some cashes for changes. Otherwise I would have gave 5 stars. Anyway, thank you for your hospitality.

Have meeting here, with health protocol feel comfortable...good food, warm service, cool workers...good place..

good hotel, very strategic area, have a big food festivals with many options across the street, have mall next to the hotel and have Ikea just around the corner. They also have coffee machine at the room, which is the best points to stay.

Just went there for a work meeting at their restaurant. The staff is very friendly and helpful. Lent me an umbrella for a quick visit to the mall nearby as well. Coffee was nice too!