RSU Islam Harapan Anda

I love being here, instead of another hospital in Tegal. The hospital indeed very crowded, my BPJS was 1st class but I don't get the class that I intended. I got a 2nd class. Then the day after I move to 1st class. I share with other people, but it's ok than 2nd class. I got 1F on Tulip room.

With all due respect and grateful behaviour.nThis gonna be long, but probably useful for the Hospital's evaluation.nn1. My mom was waiting in the IGD for 4 hours in cold and not friendly environment due to overcapacity of the IGD, I have queued for 3 hours to get a room for her. I asked the to have her on VIP but got class I instead, they said it's according to BPJS though I have asked to upgrade the class. And they didn't inform me that the rooms are all occupied.nn2. Moved to Class I, a joined room with 1 other patient. The room's AC was hot and airy, the restroom's door can not be closed at all with no key as well. I have proposed to upgrade the room (again) now to VVIP since the VIPs are full. At 6pm I have signed the document for the move, but we just moved at 9pm the Nurses said the room needs to be cleaned first. At 7pm I witnessed myself the room was being prepared, not sure if 3hours are not enough to prepare/sterilize a room. My mom was not resting at all since it's kinda impossible to rest due to the environment in previous room.nn3. Once we moved to VVIP, the treatment from Nurses were kind of upgraded as well. But.. some of the young nurses are rude and not treating us kindly. Even this was what happened in VVIP room, wonder how they treat the BPJS user because they seem to discriminate the patient.nn4. They did not explain what's each drugs are for, do they think we would know? Duh... That's what you're here for Mbak-Mbak Perawat..nnPlease do some evaluation, dear RSI.nThank you for your service.

Don't waste your time and money in this place, the doctor that seen my pregnant wife was rude, did a half ass job and didn't want to see her patients. The wait time was 4 hours, they didn't want to do a 4D or check properly to see if our baby was healthy. Go to another hospital if you want good service. The doctor even had the nerve to scold my wife for asking questions. Even if it was free I wouldn't waste my time and money going ever again.

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