Kenanga Massage & Spa Lembongan

Visited here twice, first time great, older lady and young girl, excellent massage. On the strength of that came back, very disappointed. Two young girls chatting to each other and the massage was very amateurish, on both my husband and myself. The girl massaging me had her phone next to her and kept checking it, not a relaxing experience at all

Went for a massage here 2 days running as the first time was so good! Clean and professional spa. Amazing massage. Oils smelt lovely! Slightly more expensive than the mainland, but to be expected on an island.

I honestly don’t know how this place got good reviews. My wife and I just had a massage here, and we HATED it.nnCompletely incapable, claiming it’s their “style”. We just had a lot of oil lathered on us for 60 mins, while they kept checking their phone to see the time.nnAlso no privacy and the light is on throughout the entire thing. Not recommended.

Best spa on the island with friendly staff and good service

I had a facial and I broke out in a rash all over my face afterwards. The clothes she used to wipe my face were definitely not clean as they smelt musty. And the products felt cheap. My partner had a massage and he also had a rash afterwards! I don't think they use good products here. Avoid.