Bank CIMB Niaga - Ubud

I'm now Malaysia. Can you help me about transfer my money to Malaysia please?nI can't enter Indonesia please?nTolong beri tahu saya nomor telepon cabang Jakarta Gajah Maa cabang.nTolong beri tahu saya nomor telepon cabang Jakarta Gajah Maa cabang.nMobile phone number cannot be updated to Malaysian number and ATM card cannot be unblocked.nI've called over 200 times so far, but  staff told me they can't unblock because I don't have my Indonesian mobile number now.nI can't even enter Indonesia, so I'm having trouble withdrawing my 75,000 USD.nI'm in Malaysia and I'm not using my Indonesian mobile number.nThe person in charge should be flexible because I can not enter due to the entry restrictions of coronavirus now.nOther Cimb bank staff and many other bank staff confirmed my identity by email, wassap or phone in the same situation and updated my mobile number or made an international transfer.nOther CIMB staff say that you can send the original form by mail, but Widiarta did not reply.nWho is the most authorized person?nContact someone who can help me solve rather than repeat mechanical replies.nChinese guy banker [ Widiarta ]Jakarta Gajah Mada branch was no help at all.&very rude & ignored.nOther CIMB staff say that you can send the original form by mail, but Widiarta did not reply.nBranch manager help me please?nI repeatedly contacted CIMB Niaga from Malaysia's CIMB HQ and branch manager, but Cimb Niaga staffs  just told me they would come directly to Indonesia.nnSaya sekarang Malaysia.  Bisakah Anda membantu saya tentang mentransfer uang saya ke Malaysia?nSaya tidak bisa masuk ke Indonesia?nTolong beri tahu saya nomor telepon cabang Jakarta Gajah Maa cabang.nTolong beri tahu saya nomor telepon cabang Jakarta Gajah Maa cabang.nNomor ponsel tidak dapat diperbarui ke nomor Malaysia dan kartu ATM tidak dapat diblokir.nSaya telah menelepon lebih dari 200 kali sejauh ini, tetapi staf mengatakan kepada saya mereka tidak dapat membuka blokir karena saya tidak memiliki nomor ponsel Indonesia saya sekarang.nSaya bahkan tidak bisa masuk ke Indonesia, jadi saya kesulitan menarik 75.000 USD saya.nSaya di Malaysia dan saya tidak menggunakan nomor ponsel Indonesia saya.nOrang yang bertanggung jawab harus fleksibel karena saya tidak bisa masuk karena pembatasan entri coronavirus sekarang.nStaf bank Cimb lainnya dan banyak staf bank lainnya mengonfirmasi identitas saya melalui email, wassap atau telepon dalam situasi yang sama dan memperbarui nomor ponsel saya atau melakukan transfer internasional.nSiapa orang yang paling berwenang?nHubungi seseorang yang dapat membantu saya menyelesaikan daripada mengulangi balasan mekanis.nChinese guy banker [Widiarta] cabang Jakarta Gajah Mada sama sekali tidak membantu. & Sangat kasar & diabaikan.nStaf CIMB lain mengatakan bahwa Anda dapat mengirim formulir asli melalui surat, tetapi Widiarta tidak menjawab.nManajer cabang tolong bantu saya?nSaya berulang kali menghubungi CIMB Niaga dari CIMB HQ Malaysia dan manajer cabang, tetapi staf Cimb Niaga mengatakan kepada saya bahwa mereka akan datang langsung ke Indonesia.

Great, knowledgeable staff who are friendly and helpful. Their grasp of English is pretty good too.

Be aware that this bank has a policy of destroying cards which are left in the machine. So don’t forget your card in the ATM machine!nnI made this mistake even after being aware of this, I got distracted during an early morning, and left my card. The bank was able to make an exception and tried to retrieve my card. Since it gets shipped to the central office it can take a week or more (less if you’re lucky, never if you’re not). I was lucky and I eventually got my card back before I had to leave. I really appreciated the help of the customer service person who informed me about my options and followed up ud83dude42nnDo keep in mind that the wait times can be pretty long to be seen. 30m to 1.5h was typical for me.

What a terrible bank. When their atm machines swallow your card (for no reason), they will destroy it! No other way possible. My advice is to never use any of their atms or services.

I hv waited for 2 hours at customer services. Long waiting only 1 staff. It took 1 staff so long just for customer to open an account. Crazy. Wasting time here.