Bank BRI Kantor Kas Pasar Modern

The BRI office which is in the modern bintaro market is unclear, you can't exchange money, you can't open additional accounts, instead you are told to go to another branch. Most disappointing is that there are breaks, customers are told to wait until 13:00, they can't wait at the bank. At 1:00 p.m. I came to the bank, the officers were still resting, until 13:30 we waited for the CS to not open yet even though I had already called the office to go back to work again. Finally they opened the service again around 13:45. It's too much, I also work, as long as I don't have a long break, except Friday and at other banks they usually take breaks, so the service continues. Kapok.

BRI Bank Offices ... which still exist in modern markets covid. Why do you open it? Please close first, please answer

I want to make atm today or not