BNI SUNSET ROAD

Really bad and worst. Don't come to BNI sunset road if you are hurry or urgent. You will wait for 1hour or even more to get service. So forget about BNI sunset road.nBNI kerobokan better if you want to have good service and save time

Customer service is very poor at this branch and the waiting time is very long.

It is outrages that you can sit in a bank for over an hour or more to make a depositnOne customer taking 30 minutes to do a transaction with 16 people waiting and only 1 teller on to service the customersnTotally understaffed would be a understatement !nThe bank can’t hold people waiting these hours to do a transactionsnManagement need to put more staff behind counters and not think it’s ok to inconvenience customers this way ud83dude21

Long long wait .4 hours for take some money . You should organise better your customer service .

I left my card in the ATM on Friday. Came back on Monday, with little hope of getting my card back. But, to my delight, they were able to help me get my card back. Awesome!