Istana Pool Villas & Spa

Romantic Villa, beautiful scenery...quite...Special for honeymooner or family. Love this place a lot. ud83dude0dud83dude18

Conclusion first: Dont go here, whatever you do.nnObservations:nPool in villa very dirty with leaves and sand, did not go in.nGazebo matreses dirty curled up on the ground and halfway into the swimming pool, did not use.nStains and holes on/in the walls.nTV cable torn off from plug, and after fixed has only 4 channels, however in so poor picture quality so unwatchable.nStaff speaks close to zero english.nAir conditioning remote only has one button working, luckily the on/off button.nBottle in bathroom with body lotion actually contained shampoo.nScale in bathroom not working.nNo phone in room, so staff frequently made harrassing phone calls on my private mobile they took from the reservation, asking if we want to extend the stay etc.nRoom facilities says including minibar, howeer fridge was empty.nOn arrival, the staff could not find our reservation and made us wait 30min while checking around.nUpon checkout, the staff demanded additional payment claiming the room was not yet paid in full, and threatened us saying we would not be able to leave the property if such payment was not done, and had a security guard following us around, until we paid as we had to go to airport to avoid missing the flight.nHotel arranged airport transfer with pirate taxi asking for upfront payment of twice the amount we had paid when going from airport to the hotel the day before.nBreakfast was a disappointment too.nnWe stayed one night, and will never come back here. I have traveled all over the world, but this place takes a top ranking in worst hotel experiences ever.

Nice place to release your stress, have a very great view !!!, the villas have a great facilities..overall excellent!!

Very nice place

Great Villa in Sungai aliat Bangka