MakeMyTrip India Pvt Ltd

I had made a booking on make my trip on 17th April 2021..but due to emergency I couldn't make it..Also, there is covid situation everywhere and curfew is lifted again and second waves are too high..due to this I had asked them to cancel n refund..but these guys are not refunding inspite of covid second wave what a cheap businessto loot peoplemoney..neverdo booking using make my trip..please use booking.com and other booking website rather than make my tirp..

This is regarding Flight cancellations refund. GoAir cancelled by Chennai to Coimbatore flight on 19th January and they called me and informed that they are processing my ticket amount through Makemytrip for refund and it will be credited in my account after 7 days. Today I called Makemytrip and enquired about my refund and they given a shocking answer saying that I did not call them for refund and hence refund will be processed now only and it will be credited after 7 days. Such an unprofessional way of the processing the refund since GoAir only cancelled the flight and as a passenger we paid the money and still suffering to get back the money from these unprofessional Organization.

Hello, i am trying to reach out to get my refund, no body answers the call or calls back from Lakshmi Mills Branch, Cbe. Its been more than 3 months and still i didn't get my refund in my card. I understand that your office is understaffed after the corona pandemic begun, but that doesn't give you the right to not to return calls from your customer or process the existing bookings and refund. Is this the great customer service and responsiveness that you stated as your values? I'd like somebody to call contact me privately ASAP.

It was an wonderful experience with make my trip Coimbatore they are very co-operative!!

Feel paradise