Map
Detailed Information
- Place Types Car repair
- Address 9101 Colerain Ave, Cincinnati, OH 45251, USA
- Coordinate 39.2369765,-84.5933604
- Website https://www.josephtoyota.com/?utm_source=google&utm_medium=orga
- Rating 4.3
- Compound Code 6CP4+QM Cincinnati, Ohio
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
Fantastic customer service! I purchased a used Camry there a few years ago and although it look longer than I expected, it went pretty smoothly. I recently worked with the used car sales manager Steve, and he went above and beyond to help with a warranty issue I had. I'll definitely be a return customer.
I worked with Cindy and Sarah and they were AMAZING. I had a not so ideal credit situation but these ladies worked hard for DAYS to get me a nice and reliable car. We worked everything over the phone, and today I went in to sign the paperwork and pick up my new vehicle and everything was a breeze. They were fast, friendly, and felt like family. Forever grateful to these ladies!!!!
Couldn’t find the exact car I wanted from my local dealer even searching the 4 state Gulf Region. Even tho I they ordered it June 2 it would not get here until September at the earliest. So I started searching cars.com & found one in Cincinnati at Joseph Toyota & requested a call back. Chris Ward, a fantastic guy, called me & verified they did have what I was looking for. He asked me what I wanted to pay & I told him. He said he would check & I figured that would be the end of it. But he soon called be back & said “It looks like you’ll be coming to Cincinnati.” Even with the expense of flying & all costs of driving home, motel-food-gas-tolls, I ended up saving $1000 over what my local dealer wanted.
So would I recommend Joseph Toyota? ABSOLUTELY!!
Let me add a few words about Chris Ward. He was wonderful to work with. Made sure I got exactly what I wanted. He even picked me up at the airport. He had the car ready to go & saw that the paperwork was ready. Even suggested a great place to eat on my way out of town. He was able to get me in & out in about an hour. If you ever bought a new car & remember all the paperwork then you know how quick that is.
Fantastic buying experience. Our salesman Chris Ward was so patient, informative and able to answer all of our many questions. My daughter was buying her first car so she wanted to test drive several vehicles both new and used to get a better feel for what she wanted. Chris was always a step ahead of us getting various keys and was always ready for us to see or test drive the next one. He was so good at helping her understand the features and differences of each car and option. We had plans of visiting several dealerships to explore different options but after working with Chris, we knew we had the right person who wanted to help her make this important decision. Chris took extra time to make the buying experience so pleasant for her. Everyone at the dealership was friendly and helpful throughout the process. Thanks Chris and Joseph Toyota!
When I arrived at the Joseph Toyota dealership and pulled into the open service bay I was immediately met by a service representative who welcomed me and confirmed my appointment. I was advised of the approximate time the service would take and directed to the waiting area. The waiting area closest to the service bay was full with everyone maintaining social distancing so I proceeded to the second waiting area where there was only one other person. All areas were bright, clean and well maintained. After the indicated waiting time I was notified that the service had been completed and was briefed on the work that had been completed. After settling the bill I proceeded to my car and was pleasantly surprised to see that the car had been washed. All in all it was a pleasant experience and I will return for future service.
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