State Bank of India - Dhamtari Branch

Very bussy bank

The bank is not performing better. Their ATMs are not secure.They are looting people.

Good place. Everything is defined and money deposit and withdrawal is easy with automatic token machine.

The service of this bank is very poor. For a small work you have to spent a whole day here but after this you not have surety that the work is done😂. The staff here is not able to manage their customers. There is not proper facilities for disabled and old persons.

State bank of India is one of the largest bank in India . It's branches spread all over the India . I am a old user in this bank . Using this bank for long time, I have got two type of experiences - Good as a bank & bad services by some branches.Good As A Bank: -1) It have many branches all over India . So, maximum people of India can use this bank .2) Internet banking service is friendly & easy to use for all . All option like INB, NEFT, Check account statement, linking aadhaar card, apply for cheques, etc are in different tab .3) ATM counter of SBI also available in many places . So, I can withdraw money at anywhere .4) In passbook all transactions are printed with full details . So that, I can understand any post transaction's details without any problem .Negative Point Of The Bank:-1) Customer service of the bank is not good . They can't help me about a transaction . When I ask a quiry about a transaction related issue, they said that they are unable to check my account's any transaction . I must go to branch for this issue . Where other bank's customer service can help me about this type of problem .2) Sometime their customer service provide me wrong information . One day I asked them, that day is their bank open or close . They said open . But, when I went on their branch, I saw branch was closed . As a result, I load my valuable time .Bad Service By Branches:-1) Few days ago, I want to apply cheque book for a new account of SBI for first time . Service manager of Mahisgote SBI informed me that first cheque book is free of cost . After applying cheque book, I checked that 17.25/- had been deducted from account as MCC issue . Then I to their customer care they said 20 pages of cheques are free for every year . When, I ask to service manager of branch he said 10 pages of cheques are free for every year . But, earlier before applying it he didn't told me this condition . I ask him that you told it is free for first time, till money deducted from my account . He said I must wrote I want 10 pages cheque in applying form . How can I know that only 10 pages free for every year . So, as per wrong information by service manager I loss money . Because, I don't need more than 10 pages cheque in a year . Another thing is that customer service team said 20 pages free &  Service manager of branch said 10 pages free . I don't know which right .  Previous branch manager was also too much bad . His behavior was bad .2) In this bank there have many many customer as it is a very old branch . But, from long time then open one counter . As a result every day there people crowded together . Every customer waste time in the branch .3) This branch took too much time open a new account . Once they took around one month too open my relative's account .4) In the branch, in a board there have written they exchange old, cut, dirty note . Few months ago one time, I got a cut note from SBI ATM counter . Then I went on my branch to exchange it . But, service manager refuse me to exchange the note .5) Sometime passbook update machine not working properly . Some transactions not printed in my passbook . When I manually update these from counter, date of transaction not printed .6) Many time I need to wait many time in branch as there are no link of internet connection .So from my above experiences, I say that  services of SBI are good . Their services are friendly . But, they should improve their branches by opening extra counter, giving correct information to customer, solving update passbook issues, behave friendly with customer