OYO 15562 AAR Palmyra Regency

The room was average and the interiors were old. The bed sheets were stained and not washed properly. Restroom was clean but there was no hot water available. Though they claim to have only Air Conditioned rooms the A/C was never found to be working in my room. There is no lift available at this property and the only option we have is to make use of the stairs every time. Hospitality is not good and the staff attitude was like we should be grateful to them for letting us stay at their place. After noticing all this I never even attempted to use their room service to avoid further disappointment. They enforce strict 12-12 check-in check-out policy. The location is good but they don't have dedicated parking space for cars. Suitable for backpackers,solo travelers if you can spare some extra bucks avoid this place.

This feedback is not about the hotel but about the houseboat owned and operated by them:nn- The boat operator initially called and informed us that he'll take care of our pickup and drop to the boat from the bus depot in Alleppey but we had to end up using and paying for autos. It's not a big deal but he could have just informed us rather than making false commitments.nn- The operator hyped a lot about the boat and it's amenities however the actual product wasn't that great, the boat was not very clean and hygienic as expected.nn- The food overall was average, I have been in Kerala long enough to know the cuisine and judge it, everything was very spicy and loaded with black peppers. Even after telling them to lower down the spice for dinner, it was even more spicier and chicken was overcooked. I have been on houseboats before and I know what quality of food to expect but this was below average.nn- I was told by the operator that the TV on board has a dish connection however the boat captain bluntly denied it and said he was not carrying the pen drive either. When I called the boat operator to complain I was given another false promise and a lie that there is a technical fault with the TV however in reality there was no dish connection on the boat and the TV was working fine.nn- The boat operators are well aware of the fact that the places where they dock in the evening are marshy waters and hence are infested with mosquitos still there was no provision of mosquito repellent available on board. I saw another economy boat next to us which had nice mosquito nets and some were using mosquito coils as well but our crew bluntly denied availability of either, finally I had to walk a few kms into a village to get it myself.nn- The boat operator told us that the beach and local market would be within 3 kms from the place where they were going to dock however it was actually 8 kms away and we were in the middle of the village with nowhere to go and nobody to guide us.nn- The boat captain was engaged in phone calls and watching movies on his phone throughout even while sailing the boat and didn't engage with us at all even though he was well versed in English. Any queries raised by us were just answered in nods. I have experienced houseboats earlier in Kerala many times and the crew is exceptionally hospitable and engaging and eager to share their knowledge about the local area and culture. I don't blame the cook because he wasn't very well versed in neither English or Hindi and was constantly engaged in his job. Even though he couldn't converse with us, he tried his best to show us a few local things here and there and was always warm and smiling.nnAll in all, it wasn't a great experience for me at all and shall not be cherished ever.nnI wish there was a lower rating than 1 star!

Average hotel for stay. Not worth of money

Good facilities.. Hygienic and well maintained. Just opposite to General Hospital.

Had to give 1/5 as 0/5 was not possible. Had booked through OYO. When we reached the hotel they said that they will not provide rooms if booked through OYO as they are overbooked. Though we made a booking a week ahead of our stay neither OYO nor the hotel people informed us about rooms not being available ahead of time. OYO did not care to even make alternate arrangements. They gave an option of a less quality room at Kotayam where as we had to stay at Alleppey.