Flydubai

I had my flight ticket booked on 28th March from Chennai to Dubai through flydubai and Dubai to Accra through emirates flight. I received my ticket last week and they mentioned yellow fever vaccination is mandatory else you can do it in Ghana but the charges would be around 300 usd as it was 500 INR i vaccinated at Chennai itself on 26th March. At the check in counter they did not let me to board the flight mentioning it is only 3days so you are not allowed to board the flight. I requested station manager BALAJI RAMANAN (who is not fit for the position) but he refused and started being robotic, mentioned that Immigration people will not let me to travel and I directly approached a Immigration officer and he mentioned this will not be issues if flydubai airlines is overbooked they hold the passenger with silly reason and don't let them to Fly and do not refund the money or reschedule the ticket. Again I went and approached BALAJI RAMANAN robotic person that Immigration people don't have issues then he changed his conversation that Ghana immigration will be problem. I mentioned that there will no issues at Ghana if I'm vaccinated and he started arguing that he need written letter from Ghana immigration that there will be no issues only then he will let me to board the flight.nNo solution was given till last they didn't help me to reschedule the ticket also they are only money oriented and having staff's like BALAJI RAMANAN they will loose their customer also. A passenger was late for ten seconds again this robotic person didn't let him to check in even the counter was open, that poor guy was speaking in tamil that due to traffic he was late but he was responding in English which he couldn't understand after I shouted at him he allowed to board the flight.nnLater I called Emirates and told about the issues, immediately they gave a solution they cancelled the flight booking and mentioned i can reschedule the ticket once my trip is confirmed that is how the professional people's works.

Very nice place customer service was good and good responsible

Good service

Its service lines are fantastic