Aviva Life Insurance Company Limited

Post Corona they seem to have changed customer interaction timing. However, one can only get to know that if one visits the branch. There is a handwritten note that says branch timing only upto 1.30 pm. Amazing example of poor client relationship processes. No one bothers to change timing on their website. No one bothered to inform me by mail along with the customer intimation letter which they sent asking me to visit their branch! The security at the desk has no complaint recording book as well. And when the whole world has opened and functioning normally, they still choose to spend their time hiding in the comforts of their residences. So much for the company's client relationship process at the Kolkata branch!!!

pathetic , highly irresponsible team across the country. no values for customer instruction . people work there with their own humes and fancies. no local contact number to contact. even they dont bother to process the customer request on propertime. always seat and hatch eggs o. customer request. no one maimtain the tat .

This aviva main office in kolkata. This place is mallick bazar more. You can visit this office for any issue of aviva policy.

I think, it is one of the best MNC in India as well as other countries where it has its existence.

Totally backdated. Parking problem also