Roxy Drycleaners

This place enjoys customer loyalty over a period owing to better service levels and good recall due to location advantage in the Sector 15 Market. The place however is being run remotely by the owners for quite some time. The technical staff has got confident over a period of time and by now the owners are totally dependent on them. The front office staff which deals with the customers is seeing repeated replacements, probably getting no comfort from the older staff. This has resulted in the constant and at times extremely unprofessional intervention by the older staff with customers. The owners are not ready to look at the complaints given the position that they are now staying at Delhi and cant do without the old hands. I have also taken feedback from many other business owners around and have got similar feelers. As of now would be trying alternatives - they are 2 more dry-cleaners in the vicinity.

People working here are so rude. Dont know how to talk or behave with customers.nTry Astor drycleaners which is present in same market. Better service, quality and are polite to customers.

Good service.

Awesome