HDFC Home Loans - JAMNAGAR

Phone no mentioned in not being picked up. then what is it's use to post it on Google, How person can do his work on line without visiting the bank in current situation like CORONA

I rarely visit bank as my most of the work I handle through online portals..nBut this time, I had to visit for loan details clarification..nnAnd Guess what!!!??? Nobody was taking the ownership to assist me further what needs to be done!! Even after asking them that the number mentioned to call isn't working still they insisted me to call on that same number.. DISGUSTING!!nnI am with HDFC since 4 years, never had this WORST experience of No Response!!nnToday when I entered, the guy who was handling the queue was NOT at all in sink.. I came early still he allowed 2 people before me, Still I didn't said anything.. I was SHOCKED when the security guy came and said that we need to send this Customer (that is me) as he is waiting from so long, then he sent me to the help desk..nnThat guy called another guy who was trying to deviate me from the resolution I was looking for..nI would have never ever visited this branch but my loan has been sanctioned earlier from this bank that's y, I had to visit!!nI would NOT recommend people who come from outside JAMNAGAR.. or outside Gujarat to visit this Home Loan bank as this branch is not having the appropriate staff and facilities..nThis was an truly disgusting BEHAVIOUR & APPROACH!!nnThere are no direct contacts to reach out on phone call, It was total waste of my time & energy!!nnI understand that sometimes there are a few things which are NOT in hands of the current executive, SO we need to guide the customer with correct contacts and emails where we can approach the correct individual but Here they just wanted me to no to ask many questions and leave as soon as possible..nnI was VERY Proud to say that I have an account with HDFC and I have suggested so many of my friends that with HDFC I don't have to struggle much for my matters but today my experience was horrible that I need to really think before coming back to Jamanagar for any concerns specially to THIS BRANCH..nnParking is another issue here!! It took, approx. 7 minutes to get an space that's also on half road, which can lead to traffic jam due to my vehicle parking!!nnThis BRANCH is NOT appropriate for LOAN approvals or details discuss!! I know a few people might not understand English, I'll post an Hindi review too shortly!!nBut yes I would NOT recommend anyone who is looking at my Google review to make a visit to this branch for any loan discussion as you will surely regret as I was able to sense that ppl are less trained in this office as for a small concern they had to discuss it with 3 different people for my query with NO Results!!nTotally Disappointed and loosing my trust on HDFC now,nAs my salary account is linked with HDFC, I am still greater expectations that the other branch would NOT do the same to me or else, I won't any other options to switch to some other banks!!nnYou guys can see that there are MORE Number of negative reviews about this branch as compared to other which means there is some PROBLEM with staff training, behaviour and Assistance options..nPls don't waste your time for loan discussion at this branch, rather try to directly call someone from maine head office of Ur State!! They might be good option as compared to this branch!!

Very good customer care service.

HDFC staff and agents making people fool,

Not responce any person on phone on customer care very selfie bank