DhulaiWala Works

A local dhobiwala is better than dhulaiwala..... Their service sucks.... They don't have any sense of responsibility.... They kept my clothes for 6 days and sent them back to me unwashed and with some extra strains... Their whole business runs on lie...nIf i would have option to give no star or negative star , I would give them. Would never suggest anyone to do business with them.

I gave my suit on February for dry cleaning and they promised me to return back on 2nd of March 2019.nI started chasing them for my clothes from 2nd and they are ignoring it by saying you will get it tomorrow surely. On 8th I had a flight for Vizag to attend a marriage ceremony.On 7th they promised me to giv e me at airport at 9.am as the flight timing was 10.30am. In the morning they again started ignoring it. I argued and said to give my clothes as it is.nThey gave it at 9.30 am and it was not washed also.nIt was in the same condition as I gave it to them.nThey damaged my suit as black spots were appearing in my shirt and many more.nI have heard that Dhulaiwala gives clothes on rental basis which comes for drycleaning also.nPlease don't give your clothes to Dhulaiwala.nI have registered a case against them in Consumer Forum and it has been accepted also.nI Hope that I can teach them a lesson .

I will suggest everyone to not to give your clothes to DHULAIWALA. The are just making false commitments to customer.nREAD THE WHOLE STORY BELOW:nThey deserve a rating below one star. I gave clothes for washing and ironing on 16/11/18 and haven't received my clothes till now i.e 21/11/18 and company have the policy of returning clothes in 3 days.nThey never tell you the correct reason and give false excuses to delay the delivery.nThe customer care receives calls once in a blue moon and then here also they keep the customer waiting for long and finally disconnects the call.nSeems like this company doesn't knows that customer grievances is one of the important parts.nThis type of company should never grow else the customers will only get harassed.nHope the company officials sees this post and realise there fault and improve the services.

Worst ever service and pathetic customer care, this is second time they missed my cloth and first time they able to get my cloths after 10 days and this time they said they cant find my cloth. It was a new shirt , which they shamelessly lost and appeared to collect money for other garments. I paid the full amount with good faith that I will be getting my shirt back. After 1 week , several mails , multiple calls I received a call from Ms. LATA KESHARI , and she claims to be from the team of dispute / claim settlement .nnShe again took multiple days before getting back with calculated compensation as below :nnTotal weight of cloth for cleaning = 4.7 KGn(-)Total weight of cloth after cleaning = 4.5 KGn=================================================nTotal weight of missing cloth = 200 gmnnCost for cleaning per KG = 75/-nCost of missing cloth = 75x(0.200) = 15/-nReimbursable amount (10 times of cost) = 10 x 15 = 150/-n=================================================nnFriends it was a new Louis Philippe shirt and that was its first washing. I have been offered for 125/- not even the calculated amount of 150/- for a shirt of 2599/-, where as I paid more than double the amount for cleaning my cloths on that order.nnPlease be careful , while giving cloths to Dhulaiwala.nnPoints to mention. I have also found my pillow covers torn , T-shirts stained after cleaning, which has never prompted me to write a bad review.nnI am sorry but next time I will never ever dare to do this mistake again. This is a good lesson for me. Please have confidence on local laundry shops they have more ethics than these people.

Dear AllnDo not use the service of dhulaiwala, very poor response from customer care. They are there to mislead u and they have nothing to help u out. Very pathetic and poor response. Does not deliver the garments on quoted time. And when u go to lodge complain and try to know ur garments status the will always misguide and in my case they switched off there number too.nI m very much disappointed.