Kovai Medical Center and Hospital

Though treatment is relatively fair and nursing care has been too good. But room in side looks dilapidated and toilet wears look of abandoned. Tariff is extremely on higher side and staff at payment counter seriously reqire behaviour training input as to how to handle customer. In sum up nursing staff are very passionate and caring that is one soul satisfying factor.

One of the best hospital. Very higenic.the behaviour of doctor is in a very good manner. A great care . My family and my cousins mostly consult in kmch. Doctor are consulting as not like a patient they are consulting as like a member of there itself. The best hospital I had gone . I recommend all to go there.

We work for Wildlife conservation. On 7th of November 2020 there was a leopard death in the Nilgiris. We went for the leopard Post-mortem as a part NGO representation. On the PM day one of our friend ingested formalin by accident (mistook instead of water).nnWe took him to GH Ooty, from there they referred to Coimbatore. We have brought him to KMCH hospital. Treatment was given to him and got discharged on 12th of Nov 2020.nnSince this is considered to be poison ingestion, hospital has asked us whether to register a MLC. We wanted that and they have took ₹2400/- as refundable fee.nnThey said they'll inform the police station about this and we need to go to the concerned police station and give them a self declaration statement that not to file it as a case and to get it signed by the SI and asked us to submit a copy to the hospital within 10 days of discharge to get the ₹2400/- reimbursement.nnWe went to the police and enquired on the same. They said they haven't received any complaints from the hospital and since there is no case registered we need not give them a statement. They have asked us to share the information to the hospital and gave us the station number and asked us to give it to the hospital in case if they need any clarification.nnWe came to the hospital for review on 20th of Nov 2020 and informed the same. A person named Ms.Gomathi is asking all sort of irrelevant questions in a way to find reasons to not give us the MLC reimbursement.nnThen she finally wrote a letter to finance department to reimburse the money.nnThere some communication happened between two department and the person from the finance department is asking for original bill to reimburse the money.nnThey didn't give us a separate bill for MLC. It was given in the final bill statement of the hospital.nnSince we had to apply for a post- hospitalisation Mediclaim we had sent all the original bills to the insurance company. However we have a photocopy and scanned copies of all those bills. But they are still not accepting it for a reimbursement.nnAlso during our hospitalisation we had taken a room on 8th morning. They said they don't have normal rooms and gave us AC room and also made us to continue stay in the AC room till the day of discharge.nnMoreover on the 12th morning during the doctor visit he said for discharge. They took long and discharged us only by 12.28pm also they have charged us a full day room rental of ₹3250/- for the 12th as well.nnThough the doctors and facilities are good, they do sort of these kinds of cheap acts for making money. Very disappointed on this and waiting for more than an hour to meet the medical director in front of room no. 005.nnTake everything serious and get everything in writing from the hospital otherwise all these tounges can twist and turn in any direction.nnIn simple it is a stressful experience!

Hospital sourrending filed with muskitonI feel not good hygiene hospital, please prefer something else

We went to kmch hospital on sep 25th for my 5yrs old son constipation problem. Paediatrics doctor rajendran reviewed and gave some medicines then ask us to come after 15days. Again my son was facing illness and went to see doctor on oct 22nd where he ask us to get opinion with arulraj gastro surgeon. We went there at around 12 and nurses told doctor is busy with patients so wait. Also informed us not to eat anything. Myself, wife, 7months second kid, 5yrs old son waited till 3pm and asked nurse what doctor is doing. She become angry and informed something to doctor. Then next min doctor came out of room and shouted us like anything why cant wait. Then i said we are waiting for more than 3hrs with babies no food and nurse saying not to take food. Then doctor said who asked you to not to take food and go i have. I will talk to rajendran and inform the boy status. Here my mind question is why dont inform the status to patients rather than talking between doctors. Then we went to food court and had lunch at 3.15 then came back to stand near doctor cabin at 3.45. Again waited till 5pm then they called us and informed nothing to worry its just because of less water intake and less fibre food only this happens. He gave one tonic and ask us to come after 2weeks if he again facing issues. Here my question is why cant he dont have time to spend this 5mins explanation during waited hours to break the silence. Totally disappointed and nowadays money minded people covering all sides in hospital. For each doctor opinion need to pay 350rs and really fins if you responded for my kid. Worst doctors arulraja and rajendran.. lessons learnt here is dont go to hosiptal bcz their response is worst.