We Care Hospital

One of the most caring hospitals in the locality. They treat patients with empathy. Even the proprietor of the hospital is ever ready to help and guide the patients' families. Top doctors are also available. Well I do share this opinion of mine from my personal experience as some of my family members had undergone their treatment in this hospital. Looking forward for more growth and development of this hospital. All the best...

This place should be renamed WeEarn business centre. Only profit making in the name of 'care'.nThey billed us ₹40,000+ only in the name of medicines and on raising query started explaining rules and protocol. There is a rule that either you take all medicines from here or arrange 'everything' by yourself (for which you can be called any time of the day, which means if a medicine is required at 1 am, you will have to get it to them at same time) .nWe also doubt that the bill, post discharge was adjusted after taking unused medicines back and we were billed for everything (they did not give any proof of adjusted bill). No flexibility in treatment. Nothing is considered as emergency. If you need to talk to the nurse to receive requisition for blood, they will only allow you during visiting hours. No proper guidance on post release care and medication. Only manual directions about medicine to take and it was not even mentioned on the discharge papers. Term them anything, but not hospital. Treatment was delayed. Very bad experience. Should not be tried. Not recommended.ud83eudd7a

Best medical care unit over the zone around Uttarpara, Hooghly with efficient Doctor and modern equipments

Inefficient staffs, almost took 10 hrs to do the paperwork. Keep making mistakes while doing that. Please get some efficient people who at least can give some service, do not test the patience of the patient parties.nn[This is the response to your comment]:nPlease check your entire data before you reply. You have started your process sometimes around Noon. Our Doctor clearly mentioned released at around 11am. Insurance company approved it around 2pm (I have the medi assist app and clearly see the data). Then hospital saw some discrepancy in the approved amount and the took really long time to revert it back to Insurance. Which at last turned out that Insurance's company's calculation was correct, Hospital's calculation was incorrect [This cost me a few extra hours].nnEven after that your reception desk shared all the docs to me to discharge patient without the sheet where medicines were written for the patient by the doctor. I was initially told that there is no medicine for the patient, then I challenged that for operation patients it can never happen like that. Then again the missing medic list document was shared with me .nnSo Insurance replied and approved everything by 2pm for the first time, and then the mistakes from hospital side exaggerated the release at 9pm, to sum up the story.nnInstead of telling people being reasonable please find a more efficient way to handle the end to end process from your side.

If you have mediclaim, please don't admit here. During discharge it will take 6-7 hours to get only approval. Nursing home will blame it on insurance but the real problem lies with reception persons. That's why it is slow. In my case I got two different amount . Insurance says I need to pay app 6k , wecare asking for app 7k. When I point out receptionist said its mistake by insurance, you can pay our amount and take patient home.nIf she knows it's mistake then why don't she inform insurance and made me wait for 2 hours to talk with insurance.nIt's clear sign of lack of attention and UN-professionalism. I don't know how long will it take again to get re-approval.nI am still thinking to come tomorrow to get patient .nAnd it is the last time I am visiting. Rectify yourself or you will lose business. You don't know what is time value.