The Detailing Mafia - Chanakyapuri

These guys sell their services really well. Went it and met this guy who was the king of marketing and managed to sell me the most expensive PPF product. When i asked them how long it will take, they said 3 days, which i agreed too. On the 3rd evening, i am frantically trying to call people to locate where my car is. After calling the call center, as no one else who’s number i had bothered to answer my call, i am told my car is driven to another location without my authority. Finally, a guy called Sumit calls me and tell me its with him and i will have the car tomorrow. Next day, no one is again answering my calls and i have no idea what to do. Finally after threatening the call center again, i get a call late in the evening, saying the car is still not ready. I have planned a trip out of town Friday morning, so i am livid. But i finally agree as they promise to give it to me by noon Friday. Of course noon comes and goes and its not ready. I reach there at 430 saying this is the last straw while standing on theirs heads and i finally get my car at 6 PM. I still haven’t got a call from them regarding the events that went down nor an apology,also they never even gave me a bill. And in the end i had some 30% payment pending to them, which I told them i will pay at the place I delivered the car but they refused and and then refused to give me my keys till make the payment. If only they were as diligent in keeping me updated. I paid 1.2 lacs for a very okay job done by them but the experience of dealing with them was the worst ever. Highly recommend choosing someone else even if they are more expensive so you can have a little peace of mind.

Amiable staff. Excellent service and delivery in time.nHigh Cleaning standards and top notch products used.nSatisfied.

Excellent service, most statisfying service I recieved here for two cars. Really appreciate the experience over here.

they will just take out huge money from you by saying all good things about thier service and when its done thier ceo replies that its way above our head to understand his company services i dont recommend you guys to go there

good