U-Haul Moving & Storage of Biltmore

Remove the yellow rails by the curb near the entrance to the self storage area. I tripped over it and another customer tripped over it as well, right after I did

The rep at the front desk presented to be a annoyed, refused to show me a storage unit and did not have the best customer service, I will not be returning back for services.

left front tire had very little tread. had to call roadside assistance before i even left. had an issue with valve stem leaking on right rear tire on return trip and had to call roadside assistance again. upon returning the vehicle.....spoke with a waiting customer who had issues with a blowout on a tire. my advice......start maintaining the tires!!!!!!

Dont over charge a customer of what they owe. I got charged twice and that's not right

The staff was very pleasant and accommodated changes I needed to make for drop off arrangements. Unfortunately, this did not get communicated effectively with the staff when we returned the truck and this caused a LOT of stress, when dropping off.