MedPlus T-Nagar Thanikachalam Rd

Worst onenI am a regular customer of medplus.nSeems particularly this shop is ruining the reputation

This is definitely the WORST Medplus shop that I'm aware of. The staff (especially one lady) are extremely rude towards the customers. Recently, I placed an online order with a store pick-up. After I received the SMS that the order is ready for pick-up, I went to the store. Staff said they have not yet received the items. Called customer service and they said the items were delivered to the store previous day. Customer care then called the store and they agreed that the medicines were indeed delivered. So, the store had lied to the customer. I had to spend 30 minutes with customer care who were kept saying that the prescription was not valid (though, they never saw the actual prescription). After all the drama, I ended up cancelling the order and requesting a refund. A bad experience.

Online medical stores such as Netmeds onemg are much cheaper than this store when compared. Please reduce the rates and provide competitive service for the development of your company.

Not answering even phone call

Uncooperative, terse and careless responses for queries and orders. It is better the higher up make note of.