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Arena Flowers

Shop no.3, Ajaad Road, Naya, Milton Apartments-D Wing,309, Chandrabai Nagar, Juhu, Mumbai, Maharashtra 400049, India
+91 80 3321 8462
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Detailed Information
Openning hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
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Arena Flowers
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Arena Flowers
Reviews
Sarathy (05/16/2020)
Very bad experience and total waste of time and money. I ordered Flowers and cake for Mothers day and they could not deliver it. I tried to reach them by email and only automated email replies are coming back & phone call to support keeps disconnecting. Finally after 2 days they came back to me by email and i agreed to send to my Mothers birthday which is 5 days after mothers day. Guess what? they changed the order and delivered Chocolate and Cake a day before my mothers birthday. What a waste of time and money? They just changed the order without my approval and delivered it. If they do not have the item which the customer ordered, they are supposed to reimburse the money back and not deliver whatever they want to the customer just because they don't want to reimburse. I used their site for few years and thought they are decent guys until this incident. Please do not use this site as you cannot reach customer service by Email or phone & they do not believe in re-imbursing the money because they do not have the product you ordered and they will deliver some stuff to make it up and keep the money.
Riddhi Goyal (03/17/2020)
Hi..I wanted to say thanks to you and your team .. I have placed an order for my sister on her birthday.. I have booked a bouquet of 50 roses with some chocolates and she loved it a lot.. and moreover she was way too happy that I even can't explain you .. thank you for making her day so good n thanks to the Delivery team for delivering it on time ..much love..❤️🥰
Priyanka Vij (06/21/2020)
I placed an order which they couldnt deliver and neither refund given. They gave vouchers. I used voucher for delivery in Pathankot and they charged 317 Rs delivery charge which is too much. The reason given was lockdown restrictions... But other florists could deliver there. Why take the order if you cant deliver.
ali jamali (05/24/2020)
if anyone has known any fraud its them never delivered never picked up any call
Anahita Kotwal (05/12/2019)
Absolutely terrible service. I’ve placed an order which was supposed to be delivered today between 8am-2pm. It’s now 5pm and the person it was for has yet to receive it. What is the real customer service number???? The one time I got through (around 12 noon) the lady said the order was already in the way. It’s been 5 hrs since and nothing. The flowers are probably dead if they have been out for delivery for over 5hrs in this heat. Please be aware and do not order from Arena Flowers. I’m going to email them now, if I don’t receive a reply or my order by today I’m going to consumer court and file a complaint against them. I wonder if I’ll even get my money back. Absolutely disgusted. I would give them zero stars if that were a choice, but since it’s not one star it is, which is more than they deserve.
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