St Joseph Circuit Court

I was calling to inquire about information regarding the processing of documents however the ladies who answered the phone were extremely quick to say “it says the steps online” (repeatedly) and “I’m not sure” which I thought was odd and just very cold. You should definitely know your business and if you don’t, then pull the information up on the computer and put a little more effort in with trying to help. Nothing I was asking such as “which documents do I need to present” conflict with legal advice I’m simply asking what all paperwork/identification do you need prior to me making the trip? I understand you can read online but I wanted to speak to a human who works and understands the aspects of the process. I was left feeling uncertain and irritated. This institution should be about helping people and their community but their interactions say differently... I can’t imagine if I had more serious questions or issues what their response would be. clearly tired of their job Or maybe because it’s Friday..or maybe just stuck on autopilot which is very unfortunate.

It was my lucky day! I live in FL & didn't know exactly who to speak with concerning personal legal documents that I need from many years ago. Fortunately for me Kim answered my call & was super pleasant from beginning to end. She was sharp & knew right out of the gate what I was talking about. She gave me the information I needed & then went above & beyond explaining step by step how to locate the dept once I was on the website. Thank you Kim!! Happy Valentines day to a real sweet heart!

While the court part did a pretty good job of resolving some tickets they took forever to do so and several court dates. And when the lady tried to give us the number to pay online got rude and hung up on us while we looked for something to write the number on. If your in the line of work you need to be nice not rude. Even more so when half the people are going to be rude to you.

No one ever answers the phone! I called 3 different times on 3 different days, and the phone literally rung for almost 2 minutes every time I call...I was better off driving the hour and a half away to ask the question rather than calling!

When I went in to file my divorce, every person I talked to was friendly and helpful. They went out of their way when I was missing a form to make sure I still got everything finalized that day. Security was friendly and the judge was professional but kind.