A-1 Locksmith - Addison

Used this company a few times to take care of several issues. Most of the technicians are nice, polite and are very straight forward with pricing and labor involved. This is definitely one of the locksmiths I would recommend.

Went in to inquire about a job application and the man in charge of hiring was very curt and rude for no apparent reason. Not sure what they are looking for in an employee, but show a little kindness to those of us who are out of work during this time. A little bit of kindness goes a long way and I hope that this man never winds up in the same situation.

3 very helpful employees: Robert at the Carrollton store -steered me in the right direction Joanie the service dispatcher- really worked with me on timing of my service Cole the service technician - very thorough and honest as to what I really needed; kept me from unnecessary purchases Very pleased...would definitely recommend!

Very big showroom. Manager helped me find the safe in another showroom.

My brother had to pay to have my dads truck key made. He was told between 2pm and 5pm which was fine I was sitting in the hospital with my dad who was in coma. Never heard anything my brother called about 5:30 he was told around 7ish. Cool my fiancé and I went to eat 7:30pm rolled around I called and the guy in the office was full on rude from the start of the conversation just completely unprofessional and there apparently was no manager to talk to. I ended up going home only to be told the tech was 15 min away so I drove the 20 min drive back to my dads truck in Walmart parking. The tech was phenomenal absolutely amazing he was so nice and apologetic as to why it took so long. He was very helpful and caring the Walmart employee had told him about my dad being in coma and this man was was so nice he will be the only reason I ever do business with this company again. He gave me his business card and I will call him directly if needed again. The techs name was kole, tech #254 he is amazing. Thank you Kole for your help and being considerate of my dad being in coma.