Ferns N Petals : Florist in Ghod Dod Road, Surat

I ordered last night a birthday present for a friend in Surat and when I asked them what will be the tentative timeline for delivery they said they can not commit anything it will be between 9am to 8pm. I was expecting the order to reach by at least today afternoon 2pm. Now when I called them they showed very unprofessional behavior and said they will make it reach by 8pm as they have many orders to deliver so not sure when exactly my order will reach. I don't recommend such type of behavior when you can not handle bulk orders than just don't take it. Give a good service don't just take orders to earn money otherwise soon there will be many more companies like yours with good client ethics and timeline. It was a surprise for my friend and now he went out with family and there will be no one at home to accept the order. I do not recommend ferns n petals. I want a refund if there is no one to accept the order because you are working as per your timeline not clients timelines. Strictly not recommended if you are sending surprise gifts through Ferns n Petals.

Messed up my order I ordered butterscotch cake as shown in image insted got pineapple cake and weight is also not as per order details

A very good shop for plants and flowers. You can also get paintings from here to gift anybody. I bought here a good luck plant as money plant was not available which was at a good rate also and beautiful too. The owner is also very cooperative listens to you what you want exactly and suggests you for what you can gift anybody.

Good experience. You will get here Verity of artificial and real flowers. They also make customise Bokeh and plant.

Really don't know how does the company train the employees but one of the most arrogant customer care executives I have ever been on call with. First they messed up with the order and when asked to keep the identity anonymous they disclosed it. What's the point of charging so much of premium when you can't even deliver the package on time. Will never ever order anything from fnp again. Highly not recommend.