University of Michigan School of Dentistry

They were great before covid. Now they make you wear a mask to get in the building but they are not enforcing it in the waiting rooms. I had an issue with a patient not wearing their mask inside and they said it wouldn't be an issue going forward. This visit i sat outside the waiting room. Two people removed their mask one being a dental student. I don't feel comfortable coming here any longer. My choices are crowded waiting room or people taking off their mask in the connecting room. I'll be taking my son somewhere that takes this as seriously as I do.

I was seen at CDC back in May of this year. I have TWO BROKEN TEETH. Was told I would be contacted by them (U OF m dental school)as soon as they had an appointment for me. That was SIX FREAKING MONTHS AGO. Today 11/17/2020 I keep getting transferred around the whole dental school department all because I am trying to get in for an emergency dental appointment. I am in so much pain and wish the dental school would stop bouncing me around and get me an appointment already. I was seen by Dr. Hanselman ( not a u of m dr)today (unfortunately doesn't take my insurance) and he comfirmed my teeth issues ARE r EMERGENCY. Come on U of M and DO BETTER!

Hopefully you won't need someone to drive you to your appointment they have to sit in their car and don't expect to be done in a timely manner. Everytime I have brought someone down here I have been here 3.5 hours or more for simple things

My student Mike is amazing, he did extensive work on me today and I am very pleased so far. He made sure there was no pain and I was comfortable. His level of professionalism is amazing and you can tell he is a true craftsman by the quality and detail in his work. Mike is going to be an exceptional Dentist.

I've been trying to call this place since July 3rd. I have a referral to get my wisdom teeth out and I'm in horrible pain. I have Medicaid and this is one of the few places that take straight Medicaid. They will not return my calls at all. They called one time and left a voicemail and I called them back literally 1 minute after and got the voicemail again. I would figure I'd get a call back by now. I call them almost every day. I have a list of like 5 oral surgeons. 3 of them have horrible reviews and 2 are still closed due to covid 19. Like I said I'm in excruciating pain and really just want to get my teeth taken care of but they will not call me back after 3 weeks of trying to get ahold of this place. Unbelievable!