Malabar Gold and Diamonds

Sundays were open and went for exchange of gold. Collection is less for low weight ornaments. Maintaining less stock due to pandemic situation.nnStaffs were trying to be friendly and trying to satisfy customer which is the worst. When asked for more variety, always say sold out and need to select from available stocks. Staffs were not arranging seats for customers and as crowd increased, need to hold on to our seats to sit.nnParking space is available and only thing they do is allow anyone coming after entering details. Not maintaining the customer count inside showroom. Anyone can go inside and never worried about the number of people inside it.nnSome floors they turned off A/C and room temperature was high because of closed centralized A/C rooms.nnDelayed billing experience. Took almost 45 min to get the bill and need to wait inside as crowd grows.

Worst customer service. Does not even provide a wifi service. Indirectly encourages cash transaction.

Poor service and no quality. We had to wait for 40 minutes until we have been attended. My wife's bracelet has been broken twice. Unbelievable making charges.. fair price is a joke. Simply put 26% making charges and then reduces to 16%.. don't know how they can do it. A new thing is theft insurance for one year..they say they are paying it but how come it is definitely charged from the customer.

Extremely great experience!!! The staffes are doing a wonderful job, the best service got so far. And they've got some great designs too!

Good service. Everybody was dealing politely with the customers. Has a very good selection too...