Shell

V Power is the best! Fast and friendly response every single time.

It is a worst experience when ever I enter to kengeri satellite town shell petrol station. When ever i wisit for refuelling staff will be enjoying sitting some where chit chatting, making costumers to wait in long queues . Even they say there is no normal petrol and forcing us to buy speed petrol . And now they have problem in providing air .. it is almost 15 days they have problem in providing air for tyres.Today i went for refuelling my two wheeler i requested to fill air for tyre and duty incharge Mr Kranthi is busy in mobile games. and behaving rudely If the problem is going from 15 or more day . why it is not resolved. what we can expect from rude and irresponsible staff who are always busyin mobile phones . At this critical situation instead of helping the individuals staffs are ruining the people well being and comfort . Hope the concern authorities will take necessary action to keep up shell petrol stations standard.

After this pandemic shell Petrol bunk also started to do frauds. One such incident which I need to share is related to coolant. It's my new vehicle and I was not sure at what KM or years I need to change my coolant. The agent asked me can I check your engine oil and coolant of your vehicle as I was travelling for distance I said the shell agent to check. He got to know that I am traveling for distance and the he asked my how long the engine oiled been changed I said it's almost I have driven 5000 km. Later he check my coolant and said it's been water if this is a case your radiator fan will not work and some trouble may cause if you are going long distance. I was late and was bit tensed because I was with family. I asked him can I get back to ur station once I am back and get this filled.then he said no it will only cost you 350 per liter and 4 ltrs is required. I was like ok because I trusted shell a lot then any other Petrol bunk. Later he also said it will take 5 min to replace. I was like why to take chance for just 5 min and said ok do it quick. Once doing I figured 2 things my vehicle do not required 4 ltrs but he opened the seal of 4 bottle, its required only required only 3 ltrs and also the person hesitated to provide bill copy and started telling stories. Later in my research with friend and company I got to know the coolant should only b changed if you run your car more then 25000 or ur coolant date is more then 30 months. But I did not fall on the both case but I was trapped at shell. My only request for people how know bit about the car. Please be careful of even shell Petrol bunk you cannot trust. It a shame for shell if the tell trust on us and we serve you better then others.

Very Bad Responce and Experience

No air no Bill's worst costumer service in kengeri shell petrol bunk shame on shell