Di Viesto Più Volkswagen

I got a flat tire they day before and temporally fixed it myself. I came to the dealership without an appointment and not speaking any Italian. I was helped quickly and a alternative solution was offered since they did not have my type of tires in sock they helped me finding a quick and good solution. While I was waiting my dog even got something to drink. They phoned an tire repair shop

Gentle, professional, quick and with a good tailored offer for my needs. Looks like Di Viesto is ahead of others in terms of customer care. Positively surprised and satisfied.

Pathetic service. I only had a broken passenger window, but it still took them 8 hours to call supplier to ask how long it is going to take to get one. And excuse was that it was not 8 but only 6 hours because they had 2 hours lunch break.. Mr. Zeppegno was the person who told me that they will work as fast as possible because me and my family were waiting for repairs and then failed to deliver. Whole day wasted for nothing. One extra star for duct taping the brken window :)

The best of the best.

Rude unfriendly and arrogant staff. I'm sorry but people are not treated that way. Contacted several times for the purchase of a new car and the treatment was nothing short of bad! I will definitely not make my purchase at your center anymore. I certainly won't be the one to make you go bankrupt but if you continue like this you are on the right track.