Casa di Cura Villa Laura

The only real flaw is the parking, practically non-existent (but WE USE PUBLIC TRANSPORT OTHERWISE THE POLLUTION WILL EXTINGUISH THE HUMAN RACE) COVID control that can be improved but the rest is really excellent (fast acceptance friendly staff) Gastroenterologist EXCELLENT. all in all, a 5-star experience, we hope it stays with an SSN agreement. I will return without a shadow of a doubt I recommend BUS 25 + 19 from the central station or only on the 19th and you arrive without the desperation of parking. Thank you.

Apart from the welcome without signs or directions and the unpreparedness of a very young and inexperienced staff, the waiting on the phone for hours and the non-response to my info request email ... the stay at this facility was quiet and serena, the staff of the surgery department, doctor, anesthetist, nurses and oss ​​from 10 and praise. Kind, present and professional.

I would like to thank all the medical and non-medical staff of the Villa Laura Hospital as living a hospitalization experience is never easy, even if in day surgery. I thank from the first to the last operator who took care of me in a modern, spotlessly clean facility that is always ready for my every need for attention and health care. What struck me most is the attention to the patient and the punctual and efficient response from all the figures, from auxiliaries, to the OSS, Nurses, administrators, doctors. Kindness, courtesy and professionalism make this structure a reference in the healthcare panorama of excellence in the surgical field. Special thanks to the Management in the person of dr. Arfilli and dott. Domenicali who with their "passage" in the rooms of patients want to make sure that everything is fine. This is the health that we all deserve, from north to south. Vote. 10 and praise.

Appointment for neurological examination at 10:00 with Dr. Vetrugno, for my mother, we arrive at 09'45 to not stop more than 10 minutes, as required by the signs displayed in front of the reception, I go to pay and I go in front of the clinic 1 as per directives received. At 10.15 am I ask if they are in front of the right door to the staff at the entrance, in response they begin to talk to each other saying "I have not seen it, it has not arrived, mah" called . At 10.25 I was told that Dr. Vetrugno was not informed of the appointment and was currently out of Bologna. At 10.30 I went out with my mother to return home after losing practically half a day for nothing. Since I was not born yesterday and I also had my commitments, I would like to tell Dr. Vetrugno that I am happy for him that he can choose whether or not to go to work based on the number of appointments. However, I was asked if I wanted another date.

I must say that it is not a hospital, but a 5-star hotel I had an arthoscopy intervention the surgical staff a real team excellent balance and passage of information, top anesthetists and nursing staff and oss ​​put patients at ease as if they were a big family, excellent cleaning staff and above all the welcome also by the medical director, thanks to Dr. Cuoghi who performed the surgery. Very good.