RIMEL SERVICE Assistenza Ufficiale: Whirlpool Hotpoint Ariston Indesit Smeg

Unfortunately, when appliances begin to have a certain age, problems also begin. I contacted Rimel for failures in the refrigerator, dishwasher and washing machine (purchased elsewhere) and have always had excellent feedback. I have always received good and useful advice, both on the use and maintenance of appliances, in case of replacement the new product was evaluated well. Normal times, helpful, easygoing and extremely courteous staff. I believe that a hitch can happen to any company, and it is understandable, the important thing is to consider (giving real importance) the intention and the will to remedy. My experience is positive. Rimel Council.

Bad in everything. The first appointment after more than 15 days from the request that obviously jump with the excuse that their technician overturned with the car, even in elementary school they invent such trivial excuses, the second appointment after a further 15 days through an SMS and they do not show up . Called those who sold the appliances that is the SME with which they justify saying that I do not answer the phone, also here excuse from kindergarten, because of this assistance center they no longer buy products whose assistance is provided by them only to avoid having to dealing with them. Other reviews show that I'm not the only dissatisfied customer and the worst thing is that serious companies continue to link their quality brands with services of this kind. Too bad that the google reviews service works with stars and not even at stalls which are the only thing they deserve.

Dishwasher with burnt board. Despite no longer in production, they went out of their way to look for the replacement. Found the piece, they solved my problem. Moral: after two years the dishwasher works perfectly (when others advised me to throw everything away). Super helpful and very fair repair cost. When I change it and get a new one, I'll go to them.

Twenty (20!) Days of waiting for a refrigerator to be repaired, which turned out to be not convenient to repair. However, € 50 remains for the call ..., just pay for the time of a worker ..., but how much are my 20 days of unnecessary inconvenience without a fridge in the house? Never again.

I found great availability and courtesy as well as the necessary competence and professionalism, I like to underline everything with reference to the gentleman who carried out the intervention such Enrico. Thanks.