Bricomania Ferramenta

Vast assortment of urensileria, clothing and accessories for manual work, accessories for the garden and outdoor environments. Very kind and extremely competent staff. Low prices. Highly recommended.

More than anything, if it is missing, qualified personnel are required

Store stocked with excellent products and maximum availability 👍👍👍👍

High professionalism of the owners. A wide range of products at competitive prices.

Incompetent and without a minimum of professionalism. After selling a pressure washer, and it was already the second time that I replaced the water hose, because it broke twice, and after providing the brand and model code several times, punctually, after waiting months, they were wrong cable. The same problem recurs: order in August 2019, delivery of the cable in October 2019. Of course, I expect that the tube is going well and that it is not necessary to deprive it and instead, I try to use it on 21.02.2020 and again the tube is not the one right (despite having even provided the photo of the code and the model. I turn to the incompetent shopkeeper, and I am told that I should have tried the hose just arrived. I replied that in October he found it difficult to use a pressure washer, an object that is used at the beginning of spring and summer for veranda or similar cleaning and among other things, given the experience of the second replacement of the cable, I do not expect to have to verify for the umpteenth time there conformity of the product received. But obviously, negligence and the arrogance means that on time, the photos sent on whatsapp, of the make and model, are lost several times. The incompetent shopkeeper did not like my tone and my disappointment, and in return he gave me back the money spent inviting me to go elsewhere because according to him I would have been rude. I congratulate you for the lack of professionalism and the absolute arrogance shown, despite having repeatedly caused inconvenience, not caring about the inconvenience, and the time of others, so, today, all the organization and programming of my activities has gone to be blessed. I also congratulate you because when they have to sell a 300 euro pressure washer they are good and timely, but then I am unable to manage a replacement, so much the expensive sale they made. And instead of apologizing, they are also bullies. These are the professionals of Bricomania !!