Doniselli Velo Moto Srl

An environment of other times, helpful, competent and serious people, offering bicycles, spare parts accessories and quality products for all budgets, always ready for delivery. Personally, for decades I have considered it the best reference point in the city. Compliments.

I was thrilled, I was given a classic black 28 from the Mitico Doniselli brand. I'm proud of it and the bike I've wanted for years. Thanks it's beautiful.

To date I am dissatisfied, I have a new tandem bike with a broken fork (the cyclist from Rimini says factory defect, Doniselli says crushed by the courier (but impossible, the package was perfect)), after more than a month Doniselli sent me the fork , but they have not yet answered to know how the fork assembly will be paid, being under warranty by law it is up to them. I reserve the right to change the review if they solve the problem.

Bad experience with this cyclist. I go for a problem with the bottom bracket, it is replaced for 100 euros (the price of the other shops was 80 euros) but I decide to rely on them convinced of a historical experience of which the shop has fame (absolutely not true). When I pick up the bicycle once I leave the shop I notice a noise while I pedal, I decide to wait another day before creating alarm. The following day the same noise, I call the shop and I am told that it is normal because they have cut and tightened the chain as much as possible (which I did not request). After 2 months of using the bike, convinced of the shopkeeper's words, I had made myself a reason for the noises, I went to the shop as the chain continued to fall and was now completely broken. Faced with the fait accompli that the mistake had been made by them, they treated me very badly by telling me that that work had not been done by them and that the chain was old and to be changed. They don't deal with customers like that and maybe instead of tightening their chains to hope that some idiot will come back and get more money, learn to be professional and transparent.

spectacular. very kind and competent. we took a bicycle made by them. my son is thrilled. competence with a smile is priceless