Banca Monte Dei Paschi Di Siena

I am from Vicenza where I have my current account and being on vacation in Sardinia today I had to make a bank transfer so I went to this office in via peddra niedda in sassari. I met a good part of the unprofessional staff, a single cashier open with a peak of 10 people waiting. In the management department with the door open there were 2 ladies who talked about it great and I couldn't help but listen to their connversation as I was a bit forced to hear them. After a good half hour of my stay a gentleman asks me the reason for my visit and makes me fill out the document to make the transfer. Meanwhile, the number of people / customers increases and the air is very unbearable. After exactly an hour and a half, the gentleman offers to make my transfer, pointing out that his job does not include this operation and performs it to facilitate me despite the operation being outside his contract. After the transfer operation I ask if I can have some cash and I repeat that my money is in the monte paschi bank in siena di vicenza, to which I am told that I have to wait for the cashier so I went to another ATM (the one della monte paschi was out of service) paying the commission due. As a customer, as an Italian citizen and above all as a citizen of Vicenza Veneto I say and say it out loud that unfortunately in Sardinia your bank is unprofessional with so many inactive staff and I assure you that in Vicenza and in the Veneto you work and everything works with more responsibility, kindness, courtesy and a lot of competence and professionalism. Get busy dear Sirs because what I experienced today is not right! We are in 2018 and we try to be more faithful to your employee duty as happens here in Veneto. Good continuation anna maria current account holder from Vicenza very angry and disappointed

Bad bank to avoid at all

High staff, maximum availability to customers

Always very polite