Abitas - Ristrutturazioni Edili

Dear Mr. MONGIELLO GIORGIO, I answer to protect our correctness and professionalism and to contest, in fact, what you have exposed. Following a request by email, I carried out an inspection in her home and subsequently sent her a detailed cost estimate with materials and labor for a small internal job. Quote that, after some time, you accepted. Subsequently, we waited for you to evaluate some changes and decide on the colors, and finally we waited for you to go to another company to invite us to buy, a material, which in size and thickness, was DIFFERENT from that agreed and especially for its NOT SUITABLE destination. Therefore, we are truly sorry if you have wasted time in this little story. Best regards.

I asked this company, about mid-May 2020, for a quote for a job on the walls of my home. Estimate received on the same month and accepted by me despite more onerous than competing firm. I also proposed to the owner the materials suitable for my needs, not available in his warehouse, but less expensive and comfortable to buy on site. Having received a general agreement, I waited in vain for confirmation and the start of the work. The following June 16, I sent a polite reminder email to know the intentions of Mr. Pallotto, left unanswered. Spent another week in vain without even a phone call of justification, I communicated to Abitas my renunciation of the works, defining their "anti-professional" and "incorrect" behavior. They made me waste a month and a half of time and also the services of the second company, which in the meantime has started work elsewhere. Who needs them, consider my experience.