University Hospital of the West Indies

The administrative office people at the front must be more informed how to deal with people. Learn to give people accurate information, and where to bring document. People dont have time to waste. Staying hole day at the hospital. That is crazy. They Dont no what they are doing. Give people wrong information. The system is rotten and disgusting. Disgraceful

Their experimental approach to patient care is very risky, the trial and error approach especially with experimental drug on the patient shows lack or least Regards for other person's lives. I have had one (1) thorogh and honest interaction with a neurologist who was straight forward with me re the side effects of trial medicine which was administered to me without my family's knowledge who was by my side while I was not well and in the Accident and Emergency. My last visit with this hospital could have killed me because of experimental drug administered to me which have major negative side effects with the knowledge or permission from my family member.

Custome service is the worst, they have no number to call and follow up. The nurses are rude and only answer questions once you raised your voice. There is no transition briefing between staff and doctors. The bed is dirty, needles left all over the room for a blind person to accidentally touch. Pee was left on the floor uncleaned. It took 4 days to get a blood test and results. Nurses got angry because after 2 wks and asking for the status of my day without any satisfactory answer. I had to take my dad from the hospital because I was scared for his life. The use the same breathing mask without cleaning, his IV was left hanging with blood for days, and sometimes they would not give him food. He is blind an i would here the nurses telling him to open his eyes and do something. Until I went off on them before they put a sign up that said vision impaired. I would not recommend anyone to this facility.

I was under the impression that since the treatment here is costly, and since this hospital s so popular, then I would get quality service. I could never be more wrong. Better I stick to the public ones. Unnu fi do betta!

Worst hospital ever!Let's see they lack communication that is literally no communication at all in terms of getting a update on a family member. If you contracted covid consider that a death sentence nobody will walk out of this hospital alive. They lack resources to fight covid and very unprepared to fight the disease. I highly doubt these nurses are vent trained let alone would be able to take care of a critical patient. There aseptic technique is obviously missing because my loved had many infections and I could imagine the slackness in care he got. They say this is the best hospital, I doubt it if they sedate you and put you on ventilator just know you won't be coming off of it. Poor turn around and outcomes for patients. Go at your own risk!