National Commercial Bank

As a client of the bank, it is amazing that I have called repeatedly requesting to speak to a rep, this to include even the manager, at no time was anyone available. I asked for the email address for the manager, and was told that it could not be given. The customer "care" rep went as far as to tell me that she could not provide me with his extension - it's a good thing I didn't ask. Ii can't imagine what the response would have been had I ask for his mobile number. It is amazing that managers in such institutions consider their client of little or no worth; seemingly showing "care" only when the status quo is of what is considered elite.

This NCB location is alway operating at capacity, the traffic volume too great for this branch. If I came there I would spend 2 hrs just trying to access basic banking facilities. However there is parking and staff seem professional, despite the constant bombarding of customers.

Cross Road NCB is the worst bank I have come across all my years of banking. Poor customer service. Where in these modern times you spend over two hours in a bank to do a simply transaction. Need to close down because they are obviously not about business.

Which bank have positive reviews 😑. ..definitely not this one

This place is horrible. The lady that dealt with me, she had one person in front of her and kept running back and forth to other people that came after while she had someone sitting right there. She had the nastiest attitude.