Gillian Escape Luxury Spa

Awful service. I made an appointment via their Facebook page because no one picked up their phone. When I showed up, they told me, most unempathetically, that they don't take FB appointments as that's not linked to their "system". How would I have known that? Just terrible... I do not recommend

Customer service as you walk in is extremely awesome. Big up Doreen at the front desk.

Mani + Pedi Venue is in a tucked away plaza with no sign, which makes it a little hard to find if you're not familiar with the surrounding area. The shop was beautiful however, and relaxing. They have calming music playing which really sets the tone. I only had difficulty with making my appointment. I called their number several times to make one. After finally getting them, making an appointment and calling two days after to confirm- I show up, only to be told no appointment was made with my name. Frustrating. They were 'nice' enough to squeeze me in but only after some attitude. It was obvious she didnt want to deal with me. That made me uncomfortable for my entire visit. I wont go back. Mani + pedi job was overall ok.

Great swedish massage experience

Gillian's customer service is like a cool glass of lemonade on a summer day. Her whole aura is refreshing and the spa is absolutely an environment that makes you forget about your cares 😊