National Commercial Bank - UWI Branch

This rating is based on my personal experience with this bank at the UWI Mona campus. The customer service was poor. I needed to change my phone number on my account in order to finish the activation process for my credit card. The representative told me to wait 3 to 5 days before it can be updated and gave me a reference number. I then called the number for the NCB call center and they told me it can be done instantly. So conclusion that woman was just lazy as hell. When I went back to her she was like I told you to wait 3-5 days and I was like it can and will be done today. The NCB call center helped. Not them. They gave off the feeling like they aren't getting enough pay or they are unhappy with their job. Just disturbing and unpleasant.

One of the best NCB branches across Jamaica. Lots of DIY machines, so you can quickly deposit and go. IMO they offer great service at this location too and the spot is always cool & nice🙂 If you're a student without an NCB account, don't leave UWI without one 👍. After all, NCB is now Jamaica's #1 bank

So incredibly slow. I suppose this is where time goes to die.

There are 5 teller stations but never more than two tellers. You will waste hour and a half in the lines here. They don't really care

The bank has 5 windows but only 2 are occupied. An absolute shame and a waste of time