KFC

Quite pleasing to taste and service always on rush hour so you'll need to get there on time and just remember to stay in line and follow the safety protocols, KFC quote say it's Finger Lickin Good and it is.

They let u stand out side in the hot sun for how ever long it may be to get a meal.. And the security's customer service is a .00%

I came by the KFC restaurant in the uptown area of Mandeville today to grab a bite and I must say; the process to actually get to the cashiers to place my order was quite tedious. I had to stand outside where there's no shelter from the sun for customers standing in line and I think this is a big turn-off especially because there is so much space on the inside that could be used for accommodation without violating social distance. However, when i got up to the cashiers my order was swiftly taken in a positive and friendly manner and though my order took some time to be prepared the server noticed i was getting frustrated and proceeded to make conversation about a book i had i my hand which i think was very thoughtful of her.

KFC in Jamaica is one of the slowest restaurants around. Quick meal items should translate to fast food prep and serving to the customer. But after food is prepared the slowness starts and it lasts all day, everyday. Smh. Some of these supervisors ought to be fired. KFCs system was set up to function the same internationally. Within 5mins you should get your order. The staff completely ignore the timing system placed on the customers orders- the time standard. On average, it is almost always a 20min wait - at best(from cashing my order to being served)... Plus the long wait to get to the cashier. Drive thru are slow. Sometimes 30mins, and its crazy that they operate like this at almost all locations here. The company (franchisee/ operators)need to retrain their supervisors to operate on a timely basis as per order. I have worked at McDonald's and DQ (in the US) before and the fast food operation is similiar. If KFC functioned this slow in d US, they would be almost out of business. In Jamaica, however, using the food speed system and getting rid of 'slow-moving' staff(and replacing them with quick hands) would certainly more than tripple KFCs earnings.

On weekends it is very crowded and it takes a while to be served. Customer service is relatively good.