First Global Bank Ltd.

Excellent. Love going there

I went to the bank to get assistance with online banking, a password reset and I was told by the representative she can't deal with that now I came at a bad time. Wrong approach if you are willing to disrespect customers that keep the business in existence.

Worst experience ever: opening an (joint) account took forever me and my wife signed up 10-12 paper and the process is still not completed, we're waiting on a email and then we have to go back to the branch to finish the process. 😤👎🏿

The process to open a simple account is long and definitely not worth it. They aren't straightforward about the process and rather give empty apologies when they have already wasted your time. Almost a week has passed and it was only after a phone call to the main office did they attempt to start the process of verifying the documents necessary to even open an account. 10/10 would not recommend.

Extremely slow with little remorse