Pretty Faces Beauty Studio And Spa

I visited this spa yesterday (Booked an appointment for a pedi and a full set). The service was not the best, while my pedicure was done well the full set was very poor. for one it was somewhat rushed, she placed beads of the acrylic on some of the nails, barely blending them out so that she could move faster. And even if i had decided to get up and leave it would look very absurd for me to walk out with some nails filled with acrylic and others with just beads of acrylic resting on them and the beads were a tad too big. Nevertheless i gave her the benefit of the doubt, thinking maybe this is her technique and she will buff out everything well , but I was wrong. They were not buffed well enough and poorly painted. the corners / curve of my nails barely got any polish and when i pointed it out to her she claimed what i am showing her is my skin like I am new to this! She also failed to give me the shape i wanted (i showed her a pic) and after she was through buffing i took out the photo once more and asked her this looked like the shape I asked for she gave a very dismissive yes. Edited: It is not my first time coming to this spa and having a bad experience. This is just the first i have decided to leave a review. There are other things that happened, like the sweeping of the stairs while I sat below it getting the full set done. There was no need for her to rush my service when the place was practically empty. Some of Your staff members often behave as if they are being bothered and inconvenienced to provide services to customers. Which is why i didn't bother to complain to any of them, cause I have dealt with them before. I am not trying to cause damage to the business I really hope this review can help with your staff's approach to customer service. ( your nail techs that is) I do not know about other services but I am sure they are good cause people came in for other things and looked satisfied.

This was a birthday gift for my mom and even though it was the birthday package, she loved every minute of it..the young lady was professional ,the place was clean and just a great atmosphere . She was very please and so am I. Next time will be my turn.

I have been visiting Pretty faces day Spa for services for little while now, and I was and still is pleased as the staff continues to exceed my expectations. The Spa is very upscale, clean and relaxing. They are always very kind, display great appreciation of my presence every time. They are very professional, communicate well with clients, and also among their team members they are very knowledgeable about the products and services they provide and use. Based on the quality of services provided, the professionalism of the staff and the ambience, I do believe that the spa is out growing it’s location and that for me would be the only downside. I am always happy with my services and I will definitely keep returning. Keep up the good work.

Great service

My service was delivered quickly and efficiently based on the time I went which was late evening. The environs could be a little more tidy and clean considering the sensitive nature of the procedures or services that are done there. If you're going there to get your nails done something along those lines, it's fine. Otherwise, you might think it's a bit dirty or in need of some fixing up.