First Caribbean International Bank

This is one of the worst banks ever. There are always struggles to get anything done at this bank. My parents have been banking with this bank for thirty plus years. My mom has an account, my dad has an account they even have an account together at this branch. My dad is sick and not able to walk, and they have been going to the bank trying to add my mom unto one of his accounts that she is not on and the bank has them making several trips back and forth. Every teller gives a different set of instructions as to what they need to have to get my mom added to the account. Can you imagine, and they are already both members of the branch. Ridiculous!

Let me just say my company uses cibc to pay it's employees and am here trying so hard just to get a loan from cibc with 0% success, they have the most irrelevant questions to ask while on the other hand I was able to get a loan from NCB in less than an hour and am not even being paid through NCB. Let me just say NCB is killing it and digging y'alls graves👐

Extremely poor customer service, had to wait 2 and a half hours in line to go to the customer service and only 2 persons was infront.

Teller #4 on August 5th, 2020 needs to learn proper customer service. How did she acquire the job with that disgusting attitude???

Need more tellers