ReneeNailz

I visited Renee Nailz on 24/12/2020. I was in Jamaica on vacation needed my nails done and found them on Instagram. One of her workers by the name of Shanique (who seems to be still learning) was working on my nails and I guess Renee thought she was taking too long and told me to switch to her chair because I was there from 10:30am and it was minutes to 3:00pm. Renee called over Shanique to basically reprimand her and tell her they don’t look good and this is not what should be done at Renee Nailz. I’m all for correction but not in front the customer. Renee herself has an attitude and her employees seem very uncomfortable. When she went outside for a few they started munching on something or dancing in their chairs while doing my nails to the music playing in the shop and as soon as she came back it stopped. I won’t be going back as they are way overpriced and the ambiance wasn’t great plus they take way tooooo long.

Renee is rude and unprofessional. She talks to her staff ignorant in front of paying customers, constantly "correcting" them but in a VERY unprofessional way. 100% do not recommend. The lady that did my nails was nice but was obviously still learning because Renee would check her work, and then tell her how terrible she did. Definitely not worth the money or dealing with Renee. You can tell her staff is afraid to stand up to her because they need their pay but the minute she leaves the room the vibes are MUCH different and more relaxed. Renee did NOT wear a mask at all, the next customer in the store had her mask by her chin, staff was not wearing masks properly, yet she told me to fix my mask EACH time it fell off my nose even for a second and tried to get me to purchase one from her. Renee is a bully and I've never met someone so unpleasant and unprofessional that runs a business. I also texted and included a picture of the exact design I wanted and was told it would be 5,500$ and was charged 7,500$. I also had a set of acrylic nails on already that I was looking to get filled and was told they don't work on other technicians work thus having to pay extra to remove the old set rather than just fill the old set. I understand it's Christmas and everyone is looking money, but Renee is mean and a bully and needs to learn manners. Do not recommend. Renee checked the woman's work, admitted that the nails were thin and done poorly, and didn't fix them... she fixed the design but not the actual nails and thus my nails are thin , and see through. My toe nail polish is poorly painted also. Worst 8,500$ I've ever spent. Don't waste your money. Would rate 0 stars if I could. I have been following ReneeNails on Instagram for about a year and was looking forward to the experience. VERY disappointed.

Renee is the best... her customer service is the best!! The staff is great, very pleasant and friendly! Awesome service, awesome nails, awesome location... the shop is beautiful!! You won’t regret it!!

Renee is awesome. Very talented, creative and passionate about what she does. Her nail salon is nicely decorated, clean, comfortable and in a very convenient location. She also holds her assistants to a very high standard. My nails are always nicely done and I always love my birthday nails especially. Highly recommended.

I heard her nails are bomb. Havint been as yet