Tred Laboratories Limited

Top notch service. The staff was super friendly and helpful, bonus point for being funny. Alex and Althea are competent and efficient. I will be recommending the business and I will stop by more often than my pockets can probably afford. Fast,fun.friendly and efficient service. 100/100. Mr/Ms owner make sure you give them a big Christmas bonus

"Tread" lightly with this place, especially if you care more about decent customer service than their "affordable service". I brought in my device for a simple repair but when I finally got back the device, it had a new and more serious problem. I called to inform them of the issue, they just said "bring it back" with no sense of remorse. After not communicating that they aren't able to repair the device in the time frame they themselves provided, they tell you things like "the technician is out of office", as if that has anything to do with the customer. At the end of the day, they talk a good game, but fail to deliver. I would not recommend if you care about customer service or having your issue addressed and resolved in a timely manner. To say this place operates like a "patty shop", is an insult to the basic customer service you receive at Juici, Tastee or Mother's. Very important: do not visit this place if you care about covid-19 prevention protocols. No one wears a mask. However, they have a sanitizer but I think it's for cleaning your hands after climbing those stairs.

I don't normally leave reviews but I just have to leave one. I literally got help over the phone without spending a dime.The person who I spoke with is knowledgeable. Good customer service. I now have a favorite computer store. I will only use them now and I will definitely recommend them.They will get my support.

Great customer service. Knowledge staff. Variety of products to meet your tech needs.

As indicated the store is located in Clock Tower Plaza, an area I do not usually shop as it is infamous for parking. Due to the positive reviews from customers I decided to check them out. Drove around several times before finally landing parking. Customer service was good and answers the attendant at the front could not provide she referred to Dave around the back. A request to increased memory for a laptop being purchased was accommodated; at a price of course. I visited on a Saturday and was advised that technicians do not work on weekends so had to leave the laptop for the request to be completed....a bit odd but complied. As an appeaser, they offered to drop off at my office upon completion. That worked. The technicians being out on the weekend and the lack of parking were the 2 down points....still gave them 4 stars. I will provide an update on the performance of the lap top.