HEPCO Heating & Plumbing, Inc

I don't even know where to begin. It started with a gas leak; I was in desperate need of a gas certified plumber and went to my facebook connections for a recommendation and a dear friend of mine referred me to HEPCO. From the first call to the last, they were responsive, professional, timely and communicative. Since the gas leak, they've helped to resolve 2 other issues. They are definitely costly, but from my experience with home renovations, etc. you get what you pay for. They know their stuff and have a way of explaining it in layman terms. Their team is top notch from the office to the plumbers. I wouldn't hesitate to call HEPCO again if the need arises, or recommend them. THANK YOU!!!

While I have moved away from NY, I have used HEPCO for lots of my plumbing needs. They have fixed my sink, my bathtub, leaks, and installed a pot filler over my stove for me. I've never had to use them for heating but my mother-in-law did and Carl got her boiler fixed in less than an hour. I've also recommended him to my sister-in-law and grandmother. He's always been able to help them and he's never overcharged us. He usually outlines the problem, as he can see without going into your walls/plumbing/etc., and cost clearly. He's even told me when leaks are only caused by faulty caulking, saving me costly repair. The problem with heating and plumbing issues is that you never truly know what you're dealing with until you open things up. I've never found him to be dishonest or unfair. I'll keep using HEPCO and keep recommending them to my friends and family.

They replaced a part and charged almost $500. This takes price gouging to a new level.

Still doing excellent work, I had them go into my grandmothers house and do some work on their bathroom, needless to say I was beyond satisfied with the work they did and will always keep them in mind for any plumbing work I or my family needs in the future.