Duane Reade

Horrible for photos! This is my second time ordering pictures to be printed here. The first time, they said they did not receive the online order, despite the fact that I received texts confirming my order was ready for pick up. This time, they said that my picture order was indeed filled, however after searching while I waited for almost an hour, they could not find it, and suggested that maybe they were given to another customer. They did end up re-printing my pictures but it really worries me WHO GOT MY PICTURES and what would they do with them!? These are personal and intimate momentos of my family and friends and it is very unprofessional for these staff members to just give them to the wrong person.

Great customer in the store. It had been very poor years before with really rude and disrespectful employees but they are now super friendly. I really do not like the pharmacy and most of the staff that work there. I always feel like I’m bothering them. They are curt and seem too important to assist you.

Pharmacy workers are slow to attend the customers and were very rude and hurried when finally it was our turn. I will have my mother's prescriptions transferred to another location.

DO NOT SEND YOUR PHOTOS HERE ! YOU ARE WARNED! send your pictures literally anywhere else! I like to print lots of pictures for projects and gifts. Every-time I pick up my photos there is an issue but i continue to send it because it is my local duane reade. First problem is they don't print them until your there, i can send pictures and never get a text that its ready because they don't print it. My first major issue was for my anniversary i chose to print on a wood canvas that was offered on the app. Before a mini vacation i went to pick it up and the RUDE WOMAN! who is always behind the photo booth told me they don't have the material for this and it was never printed !! she told me to send it somewhere else when i told her that wasn't an option! i should've been contacted but never was so that gift was ruined ! a few days ago i sent ONE PICTURE! just one picture, never got a text, its been 3 days and i went to pick it up. Same disrespectful woman was behind the desk. She told me i wasn't on the correct line when i told her im here for picking up a picture, she then picked up the phone infront of me and completely ignored me! Very uncalled for! as i walked away from her obviously upset she got off the phone and called me back to the booth! i Said "no thank you, i will wait for her" so i walked over to the nice girl at the main register. She helped me just fine, no issues but of-course the picture want printed. Im patient and waited for her because she was nice which is all i care for. She printed it and gave it to me no problem but save your time and carry your serviced out else where! wish i would've got that woman's name but i was too upset to even ask! Just treat people with respect! I will now drive alittle out my way to have a quicker and easier pickup for my photo needs

Cool fresh air & good customer service.