Nippon Rent-a-car

The clerk did not respond well. I no longer use it. Even though I made a reservation on the Internet and added options such as an exemption guarantee, I was asked to subscribe to an option that I could not understand at the store, and asking for an explanation seemed troublesome. When returning the car, there was no disturbing young clerk, and it was a response from above.

I used the branch of Kawaguchiko store, but the navigation was wrong, I was rented a car without gear, and I made a complaint when I returned it, but there was no apology. The response is incredibly bad, just carrying the sign of Nippon Rent-A-Car, the end of the family management, the language and attitude are violent, an unresponsive elderly couple messing with the smartphone, glaring at the customer, and bringing the customer to the whole family An unusual branch that surrounds and reverses. It seems that this Kofu store will be headquartered in Yamanashi, but even if I contacted here, I could not get a proper response. It was said that e-mail could not be replied because there was no internet connection. This is not Nippon Rent-A-Car. At the Tokyo headquarters, there was a report that a gear problem was replaced and I misunderstood the function of automatically stopping idling and put a claim, and I did not tell the headquarters of this intention at all. I did. In addition, even if I contacted the Nippon Rent-A-Car customer center in Tokyo, it was said that it was meaningless because it was a franchise. Again, the gear from parking to driving does not come in, the navigation has not been updated, and even if you enter the name of the food chain, such a car that the food chain in Kyushu rather than Yamanashi comes first. Will be borrowed. Even if I put a claim, I did not agree that it was not a new car, so I was surprised that there was such a store in 2017. It is also very dangerous in terms of safety. You shouldn't use this shop.They put you half broken car, auful Navi system, and don't listen your talking at all.There are good company same area.

It is difficult to understand at first glance, but easy to use with friendly staff. Also, there is a time-hire car park, and it is nice to put a car with a taller car

The customer service and telephone support were very kind. It's convenient right in front of the station and I want to use it again.

Good morning! A woman who will respond at 8:23 am today. Welcome. What time do you have your schedule? We will inform you of the usage fee. See you again. There is no such thing, so please start from customer service training. This is the window of Yamanashi Prefecture. Please give us a nice guide. Tourist Prefecture Yamanashi! I didn't want to borrow it, so I gave it to someone nearby. I'm sorry. It was uncomfortable to handle a small voice. Thank you.